What will I be doing?
This learnership is a workplace-based training programme comprising both structured practical workplace and structured theoretical training. A learnership leads to a qualification that is registered the South African Qualifications Authority and that is associated with a trade, qualification or profession. The duration of this learnership will be between 6 and 12 months.
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A learner that has completed their theory in any hospitality studies and wants working hours to complete their qualification.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or as Team
- Knowledge of Food Hygiene Regulations