Requirements
Qualification and Experience:
- Matric
- CompTIA A+
- 2-years’ experience in board level repairs
- Board level repair certificates will be of an advantage
Skills and Knowledge:
- Quality awareness and customer focus
- Knowledge of product specifications
- Good understanding of the troubleshooting process
- Operating systems
- Software types and function applicable to product
- Good verbal and written communication skills
- Communication skills, with excellent telephone manner and e-mail etiquette
- Technical hands-on repair skills in terms of notebooks
- Tool use proficiency
- Installation of software and operating systems
- Problem solving skills