In this role, you have the opportunity to
Deliver the highest level of service and satisfaction to all of our customers. You will diagnose and successfully repair equipment that is sent to the Bench Facilities. To be successful, the Bench Service Technician will be required to liaise with colleagues and partners across the organization in South Africa to meet customer needs and ensure efficiency in our business operations.
You are responsible for
- Primary function consists of equipment bench repairs in the workshop
- Providing limited technical support to customers on operational or maintenance aspects of system equipment
- Understanding and applying electronic and mechanical theory to diagnose and repair equipment including knowledge and use of all necessary tools and test equipment to improve equipment reliability
To succeed in this role, you’ll need a customer-first attitude and the following
- Matric / Grade 12 or SAQA accredited Equivalent
- 3 year Degree in Electrical Engineering / Clinical Engineering or SAQA accredited Equivalent
- 0 – 6 months experience in a Bench Repair, or technical repair role (advantage)
- Fluent in English, verbal and written in addition to local language
- Experience in performing Corrective Maintenance and Planned Maintenance on Patient Monitoring equipment (advantage)
- Understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions
- Ability to Read and interpret schematics
- Understand and apply troubleshooting process to identify root cause(s) of system problems and create clear plan for resolution