Introduction
We are looking to recruit a permanent Receptionist to work within the Group Facilities department. The role will be based at Clicks Head Office in Cape Town and will report to the Supervisor.
Job description
Receive all visitors in a friendly and professional manner and promptly notify the relevant person. Answer the telephone in a professional manner and transfer calls correctly.
Reception
- To answer external calls within 3 rings using the standard greeting.
- All messages must be relayed promptly via e-mail or hand delivered to the correct person using the message standard template.
- To provide correct and accurate directions to the office.
- Ensure that internal telephone list is kept up to date with accurate information at all times and according to the SLA.
- Transfer telephone calls to the correct extensions at all times.
- Attend to visitors in a prompt, professional and friendly manner.
- Ensure general tidiness of the reception and waiting area.
- Ensure Visitors Registration Book is completed by all visitors.
- Notify the relevant staff member of their visitor’s presence.
- Ensure the visitors are collected at Reception.
Minimum requirements
Qualifications and Experience:
- Matric
- Customer Service experience and administration
- A telephonist certificate
Closing date: 31 May 2023