Key Performance Arears
- Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.
- Troubleshooting, repairing malfunctioning equipment: – Electronics, Inverters, UPS and AVR’s.
- Report writing skills.
- Handling customer technical enquiries.
- Troubleshooting and repairs on customer products
- Running back orders and ensuring repairs are conducted within specified turnaround time as per repair policy
- Consistently perform in a manner that ensures deadlines are met for all repairs performed
- Stock control within the workshop using hand tools and measuring equipment, oscilloscopes, multimeter etc.
- Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.
- Advising management on continued use of unsuitable equipment, appliances, and apparatus.
Requirements
- Proven experience repairing, installing, and maintaining home appliances.
- The ability to use various hand tools.
- The ability to stand for extended periods.
- The ability to lift heavy objects.
- Excellent problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.