Introduction
Tracker’s Insurance Sales Department requires an External Representative to initiate sales to the Insurance Industry and to market Tracker to both existing and prospective clients. The objective is to ensure that the service level is met in a highly pressurised environment. The position is based in JHB and preference will be given to candidates who reside in this area.
Job description
KEY ROLES AND RESPONSIBILITIES
- Analyse business processes and workflow
- Solve customer problems
- Act as liaison between Call Centre’s and Tracker Call Centre at all levels
- Administration of sales contracts, maintain records and reports
- Give feedback on all generated business on a daily basis
- Initiate Tracker Sales
- Conduct training and do presentations to call centre staff
- Motivate Sales Force
- Promote Tracker within the particular partner’s call centre
- Analyse tracking sales trends at the particular partner
- Develop new business
Minimum requirements
SKILLS / KNOWLEDGE
- Matric with At least 2 years experience in dealing with brokers or selling short term insurance
- Must have two years Inbound/Outbound Call Centre experience
- A valid driver’s licence
- Computer literacy in Microsoft Excel
- Exposure to the Tracker system/s and processes
- Strong administrative skills will be an added advantage
- Excellent Communication Skills & bilingual
- Strong problem solving and decision making skills
- Self-motivated, committed & assertive
Closing date: 26 June 2023