What are we looking for?
We are looking for someone with the following experience, qualifications and /or skillsets:
- Higher education experience (advantageous)
- Previous experience in a similar position
- Very organised and excellent admin skills
- Knowledge of client service
- Ability to operate a switchboard
- Additional languages will be an advantage
- Excellent communication skills
- Focus on client service
- Excellent organisational and problem-solving skills
- Professional personal presentation
- Highly self-motivated
- Excellent knowledge of the higher education environment
- Reliable and stress tolerance
- Ability to work with a diverse team in a fast-paced environment
- A clear criminal record
Key responsibilities:
- Attend to visitors and deal with inquiries on the phone, email and in person
- Supply information regarding the school to the general public, learners, parents and clients
- Answer the telephone, screen and direct calls
- Take and relay messages accurately
- Greet persons entering the school and direct them to the correct destination
- Generating quotations and managing bookings for the conference centre
- Liaise with the food and beverage department
- Deal with queries from learners and clients
- Organise and coordinate the usage of venues and boardroom
- Update and maintain telephone list for distribution to staff
- Ensure whereabouts of staff movements in and out of the school
- Provide general administrative and clerical support
- Fully understand the details of the group portfolio
- Personal commitment to education and a willingness to contribute to the values and ethos of the school
The successful candidate will start on 01 January 2024