Herotel: Technical Assistant

  • Post category:Jobs

PURPOSE OF THE ROLE:

The Technical Assistant’s main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems.

Key Performance Areas would include, but are not limited to:
Site Survey:

  • Assist with signal scan and throughput tests to High site.
  • Assist with taking photos of location for CPE bracket, cable run, plug, PoE and router locations.

Callout Repairs:

  • Tidy and clean up after job completion.
  • Assist with site inspection for possible future problems, i.e. trees in the way.
  • Take photos.

Installation:

  • Mount brackets, and cable hooks as required and indicated by Senior Technician.
  • Install cable runs as indicated by Senior Technician.
  • Tidy and clean up after job completion.

CPE Recovery:

  • Remove relevant equipment and clean up.

Vehicle:

  • Ensure all tools and equipment are neatly organized inside the vehicle.
  • Ensure daily stock is loaded.
  • Ensure backup stock levels are maintained in the vehicle.
  • Ensure that the vehicle is stocked with all necessary consumables needed.

The successful candidate must have the following experience/skills:

  • Good working knowledge of hand and power tools used in this position.
  • Must have basic computer skills.
  • Self-disciplined, motivated and organized.
  • Must be a team player.
  • Must be presentable, reliable and punctual.
  • Ability to understand and follow instructions.
  • Must be medically fit and follow all Health and Safety procedures.
  • Ability to work in all weather conditions, confined spaces, isolation.
  • Must be able and willing to work at heights and under pressure.
  • Must be able to work independently and also in a team.
  • Willingness to work overtime.
  • Previous experience in a similar work environment is advantageous.
  • Have a good understanding of the equipment used for installations.
  • Able to follow and prioritize tasks according to instructions given by Install team.
  • Must show pride in work ethic and company property.
  • Efficient time management.

Education Requirements:

  • Grade 12.
  • Any specialized certifications or training would be an added advantage.

Applications are to be submitted by no later than close of business on Monday, 30 October 2023.

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