Knowledge Assessments:
Written assessments on all products, systems, processes and business rules.
With a required score of 85% per assessment.
Qualifications:
National Senior Certificate
Experience:
1 years’ experience in Customer Service and/or Sales
Competencies
MS Office Suite – Basic
Functional /Technical Competencies
Problem solving skills
Planning skills
Organising skills
Decision making skills
Interpersonal skills
Persuasiveness
Communication skills
Coping under pressure
Conflict handling skills