Job Description
Mercurius Motors Polokwane CV currently holds vacancy for an Apprentice.
Reporting to the Service Manager, the primary purpose of this position is to repair Trucks and Buses according to dealer/distributor’s standards and specifications in the most productive way.
Position Overview
Reporting to the Service Manager, the primary purpose of this position is to repair Trucks and Buses according to dealer/distributor’s standards and specifications in the most productive way.
Specific Role Responsibilities
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- Ensure faults are accurately diagnosed to customers’ satisfaction.
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- Discuss matter with Service Advisors as required and provide lucid explanations.
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- Co-Operate in vehicle care and safety whilst dealing with vehicles.
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- Ensure that comebacks are limited to minimum.
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- Attend to breakdown calls as and when required.
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- Ensure vehicles are returned to customer after service in neat, clean condition.
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- All parts to be signed for at parts department and used on relevant vehicle.
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- Unused parts to be returned to parts department.
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- Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
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- Give advice or use techniques which ensure quality but safe time.
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- Provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics.
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- Complete forms and documentation included in the company’s service routine.
- Draft and prepare any reports required.
Qualifications and Experience
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- To provide a technical and diagnostic service within the service department.
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- To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.
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- To discuss service detail with customer as required.
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- To accomplish servicing of electric equipment as required.
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- Grade 12 – Maths and Physical Science
- N2 –Engineering Science, Technical Drawing, Maths, Motor Trade Theory
Skills and Personal Attributes
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- Good Interpersonal & Communication Skills
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- Ability to operate under pressure and in a team environment
- Attention to Details