Position Overview
Specific Role Responsibilities
- Professionally welcoming all walk-in customers to the dealership and ensure that they are taken care of.
- Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Ensure that the reception and coffee bar area is kept clean and tidy at all times.
- Provide callers and customers in the dealership with accurate information, taking care to always be knowledgeable and updated around changing information.
- Responsible for ensuring all documentation is accurately and professionally typed, stored and can be easily retrieved.
- Control, monitor and record outgoing trunk calls and incoming reverse charge calls
- General administration duties as may be requested by management.
- Update and distribute telephone lists to all Staff at Dealership
Qualifications and Experience
- Senior Certificate (Grade 12)
- One year of relevant reception, switchboard and office administration experience.
- Computer literate (Office suite).
- Must have a clear Criminal Record.
- Communication skills in English (read, write & speak)
Skills and Personal Attributes
- Working with people, able to easily establish good relationships with stakeholders.
- Self-motivated, trustworthy and highly responsible.
- Friendly, approachable
Closing Date: 16 November 2023