PURPOSE OF THE ROLE:
The Technical Assistant’s main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems.
Key Performance Areas would include, but are not limited to:
Site Survey:
- Assist with signal scan and throughput tests to High site.
- Assist with taking photos of location for CPE bracket, cable run, plug, PoE and router locations.
Callout Repairs:
- Tidy and clean up after job completion.
- Assist with site inspection for possible future problems, i.e. trees in the way.
- Take photos.
Installation:
- Mount brackets, and cable hooks as required and indicated by Senior Technician.
- Install cable runs as indicated by Senior Technician.
- Tidy and clean up after job completion.
CPE Recovery:
- Remove relevant equipment and clean up.
Vehicle:
- Ensure all tools and equipment are neatly organized inside the vehicle.
- Ensure daily stock is loaded.
- Ensure backup stock levels are maintained in the vehicle.
- Ensure that the vehicle is stocked with all necessary consumables needed.
The successful candidate must have the following experience/skills:
- A valid driver’s license is essential.
- Good working knowledge of hand and power tools used in this position.
- Must have basic computer skills.
- Self-disciplined, motivated and organized.
- Must be a team player.
- Must be presentable, reliable and punctual.
- Ability to understand and follow instructions.
- Must be medically fit and follow all Health and Safety procedures.
- Ability to work in all weather conditions, confined spaces, isolation.
- Must be able and willing to work at heights and under pressure.
- Must be able to work independently and also in a team.
- Willingness to work overtime.
- Previous experience in a similar work environment is advantageous.
- Have a good understanding of the equipment used for installations.
- Able to follow and prioritize tasks according to instructions given by Install team.
- Must show pride in work ethic and company property.
- Efficient time management.
Education Requirements:
- Grade 12.
- Any specialized certifications or training would be an added advantage.