Fault-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
Interpret and implement information in Volvo Manual and Service Literature.
By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
Follow repair, maintenance instructions and specifications as per the manual.
Ensure excellence in customer service delivery through meticulously following procedures/processes.
Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
Follow procedures for breakdown work:
Liaise with driver before responding to customer breakdowns;
Ensure the correct documentation is in place and accurately completed before submission.
Compliance to ISO 9001 and other Safety standards.
Qualification & Work Experience:

Matric/N3.
Trade Test Certificate – Qualified Diesel Mechanic.
3 years Dealership experience in maintenance and repairs of heavy commercial vehicles.

Ability to read all relevant measuring equipment.
Knowledge/skills to effect correct repair work.
Ability to interpret technical manuals and specifications and put into practice.
Must be able to speak, read and write English.
Computer literacy