Key Skills and Experience
Matric / Grade 12 Certificate
Minimum of 2 years’ previous reception experience essential
Computer literate (MS Office Word and Excel)
Effective data capturing skills
Excellent telephone etiquette
Efficiently perform all filing duties
Fluent in English
Switchboard experience
Time keeping
Reception desk management
People and Management Skill
Excellent professional and interpersonal skills
Customer service focus
Amicable, engaging, approachable and friendly personality
Ability to Function independently / self-driven
Effective communication skills, both written and verbal
Able to work under pressure
Ability to prioritise tasks
Integrity
Confidentiality
Able to keep track of and complete multiple tasks
Proficient administration skills
Confident
Neat and precise
Key result areas
Understand role of reporting to the business and client
Understand role of managing own outputs are aligned with business requirements
Understand interworking with various teams to ensure client financial compliances
Understanding that feedback and communication is critical to success