Responsibilities:
- Greet and welcome guests and clients with professionalism and warmth.
- Answer incoming calls, provide information, and transfer calls to appropriate departments or individuals.
- Manage and maintain a tidy and organised reception area.
- Coordinate and schedule meetings, appointments, and conferences.
- Book and manage meeting rooms, ensuring they are set up and equipped as needed.
- Monitor and respond to emails and inquiries in a timely manner.
- Assist with administrative tasks such as data entry, filing, and maintaining records.
- Handle incoming and outgoing mail and packages.
- Collaborate with other departments to ensure smooth operations and exceptional guest experience.
Requirements:
- Completed Grade 12
- Proven experience as a Receptionist or similar role.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organisational skills with the ability to multitask and prioritise.