Overview:
ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.
Essential Functions:
- Plan, execute and document preventive maintenance within the given time frame as delegated by the Technical Manager, this includes the Save-a-Life (SAL) initiative by the Singapore Civil Defence Force (SCDF)
- Carry out In-house servicing that includes repairs from the local and Asia Pacific Region
- Support the Logistics Department in their planning, managing and controlling of the flow of products and services
- Assist with Field Service team with service calls and commissioning of ZOLL Medical Products
- Assist with handling proper and accurate documentations with compliance to GDPMDS requirements
- Any other ad-hoc duties as and when required
Task Elements:
- Trained and guided by the technical service team to carry out the required duties independently or as a team
- Responsible for scheduling and executing the Preventive Maintenance including the SAL Initiative
- Solving simple field issues and liaise with ZOLL Medical’s supervisors for complex matters while performing duties
- Creating service reports and file the necessary documentation with compliance to GDPMDS requirements
- Learning the functions and processes of the technical service team which will show the importance of Process Flow in a workplace
Skill Requirements:
- Basic hand tools operations
- Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines
- Proficient with Microsoft office
- Able to communicate clearly and effectively both orally and in writing
- Able to work with limited supervision, but willing and able to seek advice and guidance when required