Minimum Requirements

Qualification(s):

•National Diploma in Information Technology/ Engineering/Information Systems at NQF 6 with 240 credits

Related Minimum Experience:

•No Experience

Skills and Competencies

•Communication skills (written /verbal)
•Customer liaison
•Relationship Building
•Information technology
•Interpersonal skills
•Ability to collate and consolidate information
•Interest in HR Systems
•Resiliency and analytical thinking
•Familiar with applications – Excel and Power point

Key Responsibilities

•The candidate will be exposed to all functional areas of Group IT with emphasis on coding, data analysis, business relationship management, IT security, applications support, IT Infrastructure and asset management, IT governance services.
•Answering and logging calls from end users
•Escalate incidences if necessary.
•Closed up resolved incidences.
•Liaison with service providers under supervision
•Monitoring, evaluation and reporting
•All ad hoc IT related projects