Job Description
Based in Spartan, the incumbent of this position will work with the Technical Service Team in the Service and Applications department assisting with full technical services. The duties will involve assistance to the technical team on the following;
Responsibilities
• The installation of specialized packaging systems equipment in industrial packaging market and food and consumer products manufacturing and process facilities throughout Southern Africa
• Technical services on planned maintenance in respect of all customer equipment with the possibility of working weekends and after hours
• Troubleshooting and dealing with any breakdowns of equipment
• Extensive technical liaison with customers on an advisory and diagnostic basis across a full spectrum of customer technical personnel
• Spare parts ordering, including administration of all necessary documentation and quotations/pricing of parts and services
• Stock take and control of spare parts
• Ensure that critical spare parts are maintained
• Initiating technical service reports identifying technical deviations and initiating necessary actions
• Ensuring customer satisfaction at all times
• Maintain a positive cost coverage
• Develop & boost cooperation and solutions with strategic partners, including service technicians and external customers
The position will involve fairly extensive travelling throughout Southern Africa.
Qualifications, Skills and Knowledge
• A recognized technical qualification as an Electrician or Artisan (or in the process to complete)
• Knowledge of mechanics and pneumatics plus PLC experience will be an advantageous
• Experience in a related industry will be an advantageous
• In position of a code 08 valid drivers’ license and valid SA passport
• High levels of energy and technical problem-solving capabilities
• Self starter
• Interpersonal and communication skills
• Good time management skills
• Ability to work in a team
• Ability to prioritize work
• Ability to work overtime and weekends