Job Description
- Carry out fault diagnosis to aid and speed vehicle servicing.
- Ensure diagnostic equipment is used in vehicle examinations.
- Ensure DCSA procedures and policies are carried out during repairs & printouts kept.
- Ensure faults are accurately diagnosed to customers’ satisfaction.
- Discuss matter with Service Advisors as required and provide lucid explanations.
- Co-Operate in vehicle care and safety whilst dealing with vehicles.
- Ensure that comebacks are limited to minimum.
- Attend to breakdown calls as and when required.
- Ensure vehicles are returned to customer after service in neat, clean condition.
- All parts to be signed for at parts department and used on relevant vehicle.
- Unused parts to be returned to parts department.
- Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
- Give advice or use techniques which ensure quality but safe time.
- Provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics.
- Complete forms and documentation included in the company’s service routine.
- Draft and prepare any reports required.
Position Overview
Mercedes-Benz The Glen currently holds vacancy for 3x Apprentice L1. Reporting to the Service Manager, the primary purpose of this position is to repair Passenger Cars & Vans according to dealer/distributor’s standards and specifications in the most productive way.