Responsibilities:
Sales:
- Achieve 100% of sales budget units and profitability
- Monitor sales by channel and by outlet
- Continuously increase sales per family customer and per category
- Achieve sales mix, as per company sales policy
Customer Relations:
- Foster trust relationships with customers through actions and proactive support
- Conduct marketing and promotional activities to enhance BSAF sales through channel
- Qualify new business
- Investigate product problems and deal with related queries
- Build and maintain trusted customer relationships and provide product training
Reporting and Business Acumen:
- Collect market data and use intelligently to analyse customer behaviour
- Report on monthly dealer activity, pricing movement, market changes and competitor strategies
- Compile monthly/quarterly reports on channel performance
- Plan and compile itinerary and customer call reports
- Advise on product range, stock rotation etc
Technical Services & Support:
- Provide technical product specific support to customers
- Customer complaint management
- Assist with admin and customer on-boarding procedures
Requirements:
- Diploma or B.Degree in Sales and Marketing or Business Management
- Minimum 3 years experience in similar role
- Basic financial management skills (Profit & Loss / Balance sheet)
- Valid Drivers License
- Tyre Experience (Advantageous)
- MS Office Advanced
- Must be able to work independently and under pressure
- Must have a positive momentum, solid work ethic and result driven
- Effective decision making, planning & implementation skills
- Effective communication skills – ability to inspire, intellectually stimulate, direct action for achieving results