Responsibilities
- Provide guidance, supervision and set an example for the team
- Develop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standards
- Ensure store is staffed according to agreed staffing schedules based on business requirements
- Create a welcoming, inspirational, and personalised experience for all customers
- Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
- Ensure visual merchandising standards create a beautiful store experience
- Maintain a clean, neat, and tidy and fully replenished sales floor
- Ensure stock levels, stock losses and shrinkage are effectively managed
Requirements
- A matric, grade 12 or equivalent certificate
- A minimum of two years’ experience supervising a small team in a retail store
- A passion for cosmetics, retail, and customer service
- Knowledge of beauty and skincare products
- Strong customer service orientation
- A strong work ethic and hands-on attitude
- Sound leadership skills
- Ability to work a flexible schedule to meet operational needs
- Ability to schedule staff rota and manage attendance
- Ability to plan and prioritize tasks
Closing Date 29 June 2023