Qualification and Experience
Minimum Qualification Required
• Grade 12/Standard 10/NQF 4
• Regulatory Exam
• STI FAIS credits
• Class of Business
Minimum Experience Required
• Min 2 years inbound or outbound experience
• Must have short-term insurance experience
What will make you successful in this role?
Essential Requirements
• Self-managed
• Well spoken
• Active listening skills
• Self-motivated
• Adaptability
• Quality orientated and organised
• Must be highly proficient in dealing with clients at all levels
• Customer focus
• Professionalism
• Flexibility
• Ability to multi-task and cope with pressure
• Team player
• Problem analysis and problem solving
Knowledge and Skills
New business processing
Existing business processing
Appointment preparation
Client appointments and liaison
Partnership Building