Minimum Qualification Required

Grade 12/Standard 10/NQF 4

Minimum Experience

•    Minimum 12 months Call Centre and administrative experience
•    Minimum 12 months in the STI environment and client services experience

Deliverables include, but will not be limited to

•    Quality orientated and organized
•    Self-disciplined and Self-motivated
•    Analytical and desire to excel
•    Active listening skills
•    Problem-solving skills and solution-oriented
•    Excellent administrative skills
•    Good communication skills (verbal &written)
•    Able to work flexible hours
•    Customer focused
•    Results and Target driven
•    Teamwork and Professionalism
•    Flexibility
•    Ability to multi-task and cope with pressure
•    Excellent attendance record
•    Fluency in Afrikaans advantageous

Competencies Required

•    Computer literacy

Personal Attributes