SA Youth Mobi YES Learnership Program Vacancy Post
You are invited to apply for the SA Youth Mobi YES Learnership Program
Are you looking to kickstart your career in customer care and insurance? Apply now for our 12-month Customer Care Learnership in the Contact Centre, where you will gain a comprehensive and hands-on understanding of the customer journey. This learnership offers an exciting opportunity for individuals passionate about providing exceptional customer service and supporting clients with insurance-related queries.
In this call centre role, you will work within the Short-Term Insurance department, assisting customers with various insurance-related inquiries. Whether it’s helping with policy details, claims, or general insurance information, you will play a crucial role in ensuring that customers have a positive experience. This is a great opportunity to build your career in the insurance industry and develop key skills in customer relations.
Why Join the 12-Month Customer Care Learnership?
The Customer Care Learnership provides a holistic experience of the customer journey, allowing you to interact with clients and gain invaluable insights into the world of insurance. The Contact Centre environment fosters a dynamic learning space where you can grow both personally and professionally. Not only will you develop your customer serviceskills, but you will also learn the ins and outs of the Short-Term Insurance sector, setting you up for success in the future.
Throughout the learnership, you will receive training and mentorship, ensuring that you are fully equipped to handle customer queries confidently. This program is designed to enhance your problem-solving, communication, and technical skills, making you a valuable asset to any future employer. Additionally, you will gain experience working with insurance systems and customer management platforms, boosting your employability.
Requirements for the SA Youth Mobi YES Learnership Program:
To qualify for the learnership, applicants must meet the following minimum requirements typically applicable to the YES program:
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Age: Between 18-29 years
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South African Citizen
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Matric (Grade 12) or equivalent
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Unemployed at the time of application
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No previous participation in a learnership or internship program
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Not previously participated in the YES program
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Residing in Gauteng (ideally within one taxi ride of A&G Park – we are flexible on this)
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Basic computer literacy and familiarity with common office software
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Excellent communication skills in English (both written and verbal)
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Afrikaans proficiency will be advantageous but not required
If you meet these criteria, you are encouraged to apply for this exceptional opportunity to gain experience and start your career in customer care and insurance.
Why Apply?
This 12-month learnership is an excellent stepping stone for anyone seeking a career in the customer service or insurance industry. By the end of the program, you will have gained critical skills in customer communication, insurance products, and problem-solving, making you highly competitive in the job market. This experience will not only enhance your professional capabilities but also provide you with a deep understanding of the Short-Term Insurance sector.
Don’t miss out on this fantastic opportunity to get hands-on experience and build a future in Customer Care within the insurance industry. Apply now and take the first step toward a rewarding career!