Voith Group Field Service Technician Vacancy Post
You are invited to apply for the Voith Group Field Service Technician
We are seeking an experienced Field Service Technician to join our team and provide installation, maintenance, and commissioning services for Voith Industry Products in the mining and power transmission sectors. This role offers the opportunity to work with cutting-edge technologies, perform system analysis, and contribute to aftermarket businessdevelopment.
Primary Duties:
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Perform alignment of various industry applications, with and without laser alignment.
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Commissioning of Voith Industry Products ensuring optimal installation and functionality.
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Installation, maintenance, and repair of fluid couplings, including strip, repair, assembly, oil fill, and testing.
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On-site maintenance and inspection of holdbacks, fluid drives, fluid couplings, and other Voith products.
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Conduct fault finding and drive systems analysis, providing recommendations for repairs or upgrades.
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Conduct surveys, health checks, and basic condition monitoring to ensure the longevity and efficiency of systems.
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Complete paperwork, including service reports and work logs, ensuring all documentation is signed off.
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Foster customer liaison and promote aftermarket business, training, and repairs to strengthen customer relationships.
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Perform all tasks in accordance with best practices, health and safety standards, and company protocols.
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Maintain and care for the company vehicle and equipment, ensuring they are in optimal working condition.
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Update and maintain site safety files to ensure compliance with safety regulations.
Minimum Requirements For The Voith Group Field Service Technician Vacancy Post
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Fitter N3 qualification or equivalent technical certification.
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5 years of field service experience in the mining and/or power transmission industry.
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Experience with laser alignment and fluid coupling maintenance.
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Basic proficiency with MS Office for service reporting and communication.
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Valid driver’s license (minimum Code 08/EB).
Ideal Requirements:
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Qualified Millwright with 10 years of relevant experience.
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Experience with condition monitoring, including vibration analysis, tribology, and alignment.
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Proficient in MS Office for efficient service management.
Other Requirements:
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Strong technical and product knowledge of Voith products and industry systems.
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Excellent customer orientation, with the ability to build and maintain strong client relationships.
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Physically fit to meet the physical demands of the role, including field service and on-site work.
Purpose of the Job:
As a Field Service Technician, you will be responsible for providing high-quality installation, maintenance, and commissioning services for Voith products. You will also play a key role in creating service business opportunities, promoting aftermarket services, and supporting the growth of the business through effective customer liaison and training.
Reporting:
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Directly report to the Service Manager for customer service support (CSS) and performance reviews.